Written by Adobe just published a case study on their internal usage of Connect Pro. The numbers are impressive when Connect Pro is being used at its full potential.
- Saved nearly $10 million in travel expenses over a two-year period
- Reached 116,000 customers and prospects, efficiently fueling the sales pipeline
- Handled 80% of IT service desk calls without escalation
- Doubled number of online meetings over two years to more than 80 million minutes for more cost-effective and extensive collaboration
- Achieved 80% usage rate across all employees